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Frequently Asked Questions (FAQ) | BuyInsightNow.com

BuyInsightNow.com Frequently Asked Questions

Q. What region of the country does Insight Communications service?
A. Insight Communications provides phone, high-speed Internet and video services to hundreds of thousands of Midwesterners. Check to see if you can order Insight cable TV, broadband Internet and telephone service.

Q. Has Insight received industry acknowledgements?
A. Yes. In 2007, Insight Communications was included in the top four Internet providers category by PC World magazine, and has receive additional industry honors.

Q. If I order my Insight services individually, will I lose the great price reductions Insight offers on its bundled packages?
A. No. You can receive the same great values on Insight broadband Internet, cable TV and telephone service whether you order them separately or together. Also, if you already are an existing Insight Communications customer, you will qualify for additional promotions when you upgrade and order additional Insight services.

Q. How many channels in HD does Insight offer?
A. At this time, you can get up to 60 HD channels as part of most Insight base digital cable TV packages. High definition channel availability is also expected to grow.

Q. What other bonuses can I get with my Insight digital cable subscription?
A. With your Insight digital cable TV package, you can get On Demand TV which allows you to select from thousands of movies and programs, most for free. Access live Pay-Per-View (PPV) events and use your DVR for watching and recording shows simultaneously. With Insight, you’ll never have a dull TV moment again.

Q. How fast is Insight broadband?
A. Several different speeds of Insight broadband are available. Breaking ground in heightened speed, Insight has an Internet package available with speeds up to 20 Mbps! Having broadband this fast means you will spend very little of your time online waiting for file downloads. You can download large files, like music and photos, while surfing and shopping. For those with a need for a lower speed, you can stick with Insight Broadband 10.0. Remember, should you change your mind and want the heightened speed, you can currently upgrade for only $10 more than you are already paying per month.

Q. What other features can I get with Insight Broadband?
A. With your Internet service, you can get up to 6 email accounts, 1GB email and 20 MB web storage. You also get free PC security with your Insight broadband Internet subscription.

Q. What does Insight phone service come with?
A. Order Insight telephone and get unlimited local and long distance calling. Also, you can get your favorite calling features, like voicemail, Caller ID, Call Waiting, Call Forwarding and more.


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Showtime and The Movie Channel Free for a Year

Limited time offer available to current residential customers who have Basic, Classic and Digital with HD DVR, in limited areas, who do not subscribe to either Insight Phone or Showtime® and sign up during the offer period. Indicated savings claim based on a comparison to Insight retail rates. Promotional rates are valid for one year, thereafter, retail rates apply. Showtime® reverts to standard retail rates upon expiration of the promotional year. Showtime® requires the purchase of Insight Digital 4.0. Unlimited Long Distance promotional offer limited to calls in the United States, Puerto Rico, and Canada. Refer to Insight Phone applicable tariff at www.insightcom.com/tariffs for complete terms and conditions. Caller-ID equipped telephone required to receive Caller ID features. May not be compatible with all customer premise equipment. May not be combined with any other offer. Programming subject to change. All offers exclude separate charges for applicable activation fees, port in charge, equipment, taxes, regulatory fees, Subscriber Line Charge, Universal Connectivity Charges, International and Directory Assistance Calls. All offers and terms are subject to change, other restrictions apply. ©2009 Insight Communications Company, Inc. All rights reserved. SHOWTIME and related marks are registered trademarks of Showtime Networks Inc., a CBS Company.

Insight Broadband Promotions

BuyInsightNow.com offers the best possible Insight broadband, Insight Cable and Insight Phone promotions. Gain some true insight into saving money with an Insight Triple Play Bundle, which lets you enjoy the following popular services for just $105 per month for one year:

• Insight Digital Cable 4.0
• Insight Broadband 10.0
• Insight Phone 2.0

That’s right, at BuyInsightNow.com, you can purchase Insight cable, Internet and phone services for $105 per month combined.

Insight technology lets Insight Digital Cable subscribers enjoy state-of-the-art features like thousands of free On Demand specials and free Insight cable on your extra televisions. Insight Broadband offers subscribers download speeds of up to 10 mbps and up to 6 gigs of email storage so you can keep all of your photos, videos and other documents close at hand. Insight Phone Service lets you keep your same phone and phone number while enjoying unparalleled savings with an unlimited calling plan. Be sure to check BuyInsightNow.com often for the latest Insight Communications special offers.